![]() ![]() ![]() I promise, I don't work for PS - I just didn't know how much I was missing out on until I used their support services.Īnd finally, Pirate Ship's customer service is second to absolutely none. I realize I sound like a commercial for PS but I'm truly stunned at the fact that they offer such premier services without demanding a membership or subscription. No other business I use professionally or personally has provided this kind of response time, interaction or simply clarification when I've needed it. My last PS appeal - I seem to have several because my items are often in padded envelopes under 4 oz so they get photographed on the line sitting on top of someone else's box - took less than a business week.Īnd finally, Pirate Ship's customer service is second to absolutely none. I find keeping all of my shipping purchases for every platform in one location very helpful and easy come tax time or in case of claim.Īdditionally, contesting incorrect USPS "discrepancy" emails are a slam dunk with PS where I found the same thing through Etsy to be clunky and unresolved. I thought Paypal was the only option until I stumbled across PS. My last straw was when they were trying to fix something they'd integrated and the labels were not printing correctly on my Rollo. I used to use Etsy Labels exclusively - and really only ventured out to research other options when they did continue to fail. ![]()
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